Frequently asked questions

Here you can address common questions customers may have
This section is designed to provide quick and easy access to important information, reducing the need for customer service inquiries.

Suggested Questions to Answer:

How can I pay in the store?
You can pay securely in the store using card, Klarna, PayPal, or Swish.

What is the delivery time?
Our standard delivery time is 2–7 business days. Note: Orders placed over the weekend will be shipped no earlier than the following Tuesday.

Can I add or remove products from my order?
No, once an order is placed, it cannot be modified.

Where is my order?
After placing your order, you will receive a tracking number from DHL once they have processed it. You can track your order anytime at DHL.se. If you have not received a tracking number, please email us at [email protected], and we’ll assist you.

Can I order from outside Sweden?
Yes, please email [email protected] for a shipping price quote.